FAQ

We try not to make to many rules, terms and conditions. Nature is about feeling free, relaxing and exploring. That said, being responsible for your safety and well being, we need some guidelines and clarifications before we set out.

 

If you do have any questions after reading, please get in touch with us before ordering. We want you to know what you are going to be part of.

 

We have also covered some questions that we get now and then, and some helpful tips if you have already booked or are planning a trip to the arctic.

 

 

 

Insurance and responsibility ﷯ Arctic Moments is actively working to secure that the tour will be carried through in the safest way possible, but the we cannot secure every single step the individual participant will take. 
 It is therefore essential that each participant is covered by an insurance policy. Parents and other superiors who guarantee for children, have to make sure that everyone in their company is in adequate physical shape to participate in the chosen activity. Each participant is obliged to follow the guides instructions at all times.
Changes & Cancellations ﷯ We normally don´t cancel an activity due to weather conditions, but sometimes it is necessary, and we do take your safety and well being serious. If we do cancel a trip due to weather, broke down vehicles, illness etc; you will of course get a full refund. We cannot be held responsible for any other expense (for example flight tickets) you have had in connection with this tour. In case of cancellation, you will be notified as early as possible. Please regularly check your email or phone prior to the tour departure and especially if weather conditions are challenging. If you cancel 10 days before the tour's date you are entitled to a full refund, if 10 - 5 days before 50 % refund. You get no refund, if it is less than 5 days before. In order to get refund you must send us a written notice (to booking@arcticmoments.com). The cancellation fees are valid from the date we receive the written notice that you want to cancel your trip. Please let us know as soon as possible if you are unable to join the tour, if we find somebody to take your seats, we might be able to give you a partial refund. We cannot give refund because of low solar activity, meaning less chance to see the aurora. A trip can also be canceled if the minimum number of participants is not met. The minimum number of participants will be stated in the product descriptions - normally 2 full paying participants. Trips can be canceled on short notice due to above mentioned causes. We will do our best to get you on the same or equivalent trip as soon as possible. It is important that your contact information is correct and updated so that we can get a hold of you.
safety and Security ﷯ In order to take care of safety on the tours, both winter and summer, we have chosen the 1:8 model. That is, when the number of guests on each outdoor activity is more than 8, there will be at least two guides. On most of our activities we have an upper limit of 6 guests. All of our guides have a passion for outdoor life, with a wide experience in different outdoors activities. It is mandatory that they all have up to date knowledge on first aid and navigation, that they are updated on the elements in the product- and that they are able to handle various weather conditions. The guides will always bring the necessary security equipment along. 
 Furthermore, it Is the guides responsibility to see to that everyone in the group is sufficiently equipped and is in condition to participate on the adventure. If the guide, for some reason, should deem someone unfit to participate (due to alcohol, appropriate clothing, illness, health etc.), the guide is responsible to deny this person participation. In such cases there is no refund, but we will work with you to find a suitable solution.
We do not take responsibility for your private equipment ﷯ We can not take responsibility for your personal equipment, eg. camera, jackets, mittens, bags etc. Make sure this is covered through your travelers insurance. Make sure you keep your equipment dry, on your body or in the backpack. Cameras tend not to like being brought in and out of different temperature environments during the winter. Clothing and sitting mats can blow away if you leave it on the ground, therefore it makes sense to keep it in your pockets or your backpack if not in use. Also - we do light bonfires all the time. Sometimes sparks can burn small holes in jackets and pants. Consider this a free memory from the arctic wilderness, or bring a jacket that is brought for this purpose.
How to dress/CLOTHING ﷯ The climate in the Tromsø area are normally not that harsh, but the weather can change pretty fast. Dress in layers, eg. wool on the body, a middle layer (wool sweater, thin jacket, thin down jacket etc.), and as an outer layer you should at least always bring with you a thin water and windproof jacket. Windproof pants are recommended, as well as shoes that are made for walking on potentially wet and uneven grounds. During the winter mittens and a cap is mandatory to bring along. Wool will stay warm even when wet, and is a natural and sustainable product that we recommend. If you need any further information, contact us. At Arctic Moments we do not have any clothes for rent or loan at the moment.
THE NORTHERN LIGHTS ﷯ The Northern lights/aurora brings thousand of guests to Tromsø each year. As one of the best places in the world to see this spectacle we are fortunate to have both an international size airport, an ice free harbor during the winter, and a lot of roads. Right now we can´t seem to have enough places for the guests to sleep - even though most don´t :-) The northern lights originate in a complicated interplay between the so-called solar wind and the earth`s magnetic field, processes that we still know little about. A number of solar wind particles are trapped in the earth`s magnetic field and, together with particles which originate in the earth`s atmosphere, end up in the tail on the magnetic field on the night side. The spectral lines reflect which gases are found up in the atmosphere - oxygen and nitrogen. Since the northern lights happen far above cloud cover, and is dependent on solar activity it is difficult to predict when and where it will appear. During the winter time we normally get to see auroras every other day on average, but climate change is making the arctic climate both more wet and milder - eg. more clouds. Mobile phone apps like "AuroraNow" and "Aurora Fcst" can be helpful tools when you know how to use them. Just don´t take the Kp index to serious when you are visiting Tromsø as we are straight under the oval, and only need a Kp of between 1-2 to have nice lights. Read more about the northern lights at http://geo.phys.uit.no/articl/theaurora.html
THE midnight sun ﷯ The midnight sun appears above the arctic circle between May and August. Light 24/7 can be both beautiful and a hassle when trying to sleep. You will experience a lot of people out all night fishing, hiking and photographing. Staying outdoors on these light summer nights when sitting by a bonfire is as close to meditation as you can get.
Weather and climate ﷯ The climate in the Tromsø area are normally not that harsh, but the weather can change rather fast. Dress in layers, eg. wool on the body, a middle layer (wool sweater, thin jacket, thin down jacket etc.), and as an outer layer you should at least always bring with you a water and windproof jacket. Windproof pants are recommended, as well as shoos that are made for walking in potentially wet and uneven grounds. During the winter mittens and a cap is mandatory to bring along. Wool will stay warm even when wet, and is a natural and sustainable product that we recommend. If you need any further information, contact us.
HOW TO TAKE PICTURES OF THE NORTHERN LIGHTS ﷯ Photographing the aurora is not that difficult, but there are a couple of thinks to consider - and there are some different opinions on how to do it. It also helps to practice before you head out, everything is a bit more difficult in minus degrees and darkness. First of all you need a tripod, or somewhere to place your camera to make it stand still (snow, car, rock etc.). You will be doing long exposures and the camera needs to be in one place. You also need a camera with the possibility to do manual mode (M), this is where you can change all the three variables on the camera - ISO, aperture and shutter speed. My starter settings are usually 5sek. (5") exposure, ISO 800 and aperture to the lowest number - somewhere between 1,4 - 5 depending on your lens. These variables need to be changes as the northern lights change, but usually I am never over 10", or ISO 2000. Going further will either give you star streaks and/or noise. This is of course also dependent on your camera, where smaller the sensor, the more the settings need to be pushed. A wide lens (e.g. 12-18mm) is nice as it captures the landscape and the sky, and you can go on longer shutter speeds without getting "long" stars. Last it is important to be careful with the focus, and this is probably where most pictures are ruined. Find a light somewhere (a house, the moon, the guides headlight), focus in auto (AF) and than turn your focus to manual (MF). Now you should be set, be sure to ask the guide for more tips. You could also read a more thorough article on arcticmoments.wordpress.com

 

Tromsø

northern Norway

 

p. +47 46 46 10 15

e. booking@arcticmoments.com

 

 

 

 

 

 

© Copyright  ARCTIC MOMENTS NORWAY

Insurance and responsibility ﷯ Arctic Moments is actively working to secure that the tour will be carried through in the safest way possible, but the we cannot secure every single step the individual participant will take. 
 It is therefore essential that each participant is covered by an insurance policy. Parents and other superiors who guarantee for children, have to make sure that everyone in their company is in adequate physical shape to participate in the chosen activity. Each participant is obliged to follow the guides instructions at all times.
Changes & Cancellations ﷯ We normally don´t cancel an activity due to weather conditions, but sometimes it is necessary, and we do take your safety and well being serious. If we do cancel a trip due to weather, broke down vehicles, illness etc; you will of course get a full refund. We cannot be held responsible for any other expense (for example flight tickets) you have had in connection with this tour. In case of cancellation, you will be notified as early as possible. Please regularly check your email or phone prior to the tour departure and especially if weather conditions are challenging. If you cancel 10 days before the tour's date you are entitled to a full refund, if 10 - 5 days before 50 % refund. You get no refund, if it is less than 5 days before. In order to get refund you must send us a written notice (to booking@arcticmoments.com). The cancellation fees are valid from the date we receive the written notice that you want to cancel your trip. Please let us know as soon as possible if you are unable to join the tour, if we find somebody to take your seats, we might be able to give you a partial refund. We cannot give refund because of low solar activity, meaning less chance to see the aurora. A trip can also be canceled if the minimum number of participants is not met. The minimum number of participants will be stated in the product descriptions - normally 2 full paying participants. Trips can be canceled on short notice due to above mentioned causes. We will do our best to get you on the same or equivalent trip as soon as possible. It is important that your contact information is correct and updated so that we can get a hold of you.
safety and Security ﷯ In order to take care of safety on the tours, both winter and summer, we have chosen the 1:8 model. That is, when the number of guests on each outdoor activity is more than 8, there will be at least two guides. On most of our activities we have an upper limit of 6 guests. All of our guides have a passion for outdoor life, with a wide experience in different outdoors activities. It is mandatory that they all have up to date knowledge on first aid and navigation, that they are updated on the elements in the product- and that they are able to handle various weather conditions. The guides will always bring the necessary security equipment along. 
 Furthermore, it Is the guides responsibility to see to that everyone in the group is sufficiently equipped and is in condition to participate on the adventure. If the guide, for some reason, should deem someone unfit to participate (due to alcohol, appropriate clothing, illness, health etc.), the guide is responsible to deny this person participation. In such cases there is no refund, but we will work with you to find a suitable solution.
We do not take responsibility for your private equipment ﷯ We can not take responsibility for your personal equipment, eg. camera, jackets, mittens, bags etc. Make sure this is covered through your travelers insurance. Make sure you keep your equipment dry, on your body or in the backpack. Cameras tend not to like being brought in and out of different temperature environments during the winter. Clothing and sitting mats can blow away if you leave it on the ground, therefore it makes sense to keep it in your pockets or your backpack if not in use. Also - we do light bonfires all the time. Sometimes sparks can burn small holes in jackets and pants. Consider this a free memory from the arctic wilderness, or bring a jacket that is brought for this purpose.
How to dress/CLOTHING ﷯ The climate in the Tromsø area are normally not that harsh, but the weather can change pretty fast. Dress in layers, eg. wool on the body, a middle layer (wool sweater, thin jacket, thin down jacket etc.), and as an outer layer you should at least always bring with you a thin water and windproof jacket. Windproof pants are recommended, as well as shoes that are made for walking on potentially wet and uneven grounds. During the winter mittens and a cap is mandatory to bring along. Wool will stay warm even when wet, and is a natural and sustainable product that we recommend. If you need any further information, contact us. At Arctic Moments we do not have any clothes for rent or loan at the moment.
THE NORTHERN LIGHTS ﷯ The Northern lights/aurora brings thousand of guests to Tromsø each year. As one of the best places in the world to see this spectacle we are fortunate to have both an international size airport, an ice free harbor during the winter, and a lot of roads. Right now we can´t seem to have enough places for the guests to sleep - even though most don´t :-) The northern lights originate in a complicated interplay between the so-called solar wind and the earth`s magnetic field, processes that we still know little about. A number of solar wind particles are trapped in the earth`s magnetic field and, together with particles which originate in the earth`s atmosphere, end up in the tail on the magnetic field on the night side. The spectral lines reflect which gases are found up in the atmosphere - oxygen and nitrogen. Since the northern lights happen far above cloud cover, and is dependent on solar activity it is difficult to predict when and where it will appear. During the winter time we normally get to see auroras every other day on average, but climate change is making the arctic climate both more wet and milder - eg. more clouds. Mobile phone apps like "AuroraNow" and "Aurora Fcst" can be helpful tools when you know how to use them. Just don´t take the Kp index to serious when you are visiting Tromsø as we are straight under the oval, and only need a Kp of between 1-2 to have nice lights. Read more about the northern lights at http://geo.phys.uit.no/articl/theaurora.html
THE midnight sun ﷯ The midnight sun appears above the arctic circle between May and August. Light 24/7 can be both beautiful and a hassle when trying to sleep. You will experience a lot of people out all night fishing, hiking and photographing. Staying outdoors on these light summer nights when sitting by a bonfire is as close to meditation as you can get.
Weather and climate ﷯ The climate in the Tromsø area are normally not that harsh, but the weather can change rather fast. Dress in layers, eg. wool on the body, a middle layer (wool sweater, thin jacket, thin down jacket etc.), and as an outer layer you should at least always bring with you a water and windproof jacket. Windproof pants are recommended, as well as shoos that are made for walking in potentially wet and uneven grounds. During the winter mittens and a cap is mandatory to bring along. Wool will stay warm even when wet, and is a natural and sustainable product that we recommend. If you need any further information, contact us.
HOW TO TAKE PICTURES OF THE NORTHERN LIGHTS ﷯ Photographing the aurora is not that difficult, but there are a couple of thinks to consider - and there are some different opinions on how to do it. It also helps to practice before you head out, everything is a bit more difficult in minus degrees and darkness. First of all you need a tripod, or somewhere to place your camera to make it stand still (snow, car, rock etc.). You will be doing long exposures and the camera needs to be in one place. You also need a camera with the possibility to do manual mode (M), this is where you can change all the three variables on the camera - ISO, aperture and shutter speed. My starter settings are usually 5sek. (5") exposure, ISO 800 and aperture to the lowest number - somewhere between 1,4 - 5 depending on your lens. These variables need to be changes as the northern lights change, but usually I am never over 10", or ISO 2000. Going further will either give you star streaks and/or noise. This is of course also dependent on your camera, where smaller the sensor, the more the settings need to be pushed. A wide lens (e.g. 12-18mm) is nice as it captures the landscape and the sky, and you can go on longer shutter speeds without getting "long" stars. Last it is important to be careful with the focus, and this is probably where most pictures are ruined. Find a light somewhere (a house, the moon, the guides headlight), focus in auto (AF) and than turn your focus to manual (MF). Now you should be set, be sure to ask the guide for more tips. You could also read a more thorough article on arcticmoments.wordpress.com
Where to stay ﷯ During wintertime hotels in Tromsø are normally full, or quite expensive. We do have a very nice camping - Tromsø Camping, and about 500 Airbnb apartments. If you have time and the possibility to rent a car it is possible to drive to for example Senja and Sommarøy where the pressure is a bit lower - Sommarøy is a nice 1 hour drive from Tromsø, and Senja about 3 hours. Feeling on the wild side? Bring a tent and live outdoors. The Allemannsrett in Norway gives you permission to camp almost everywhere. At Arctic Moments we also have a cosy basement apartment for rent. There is a 15% discount on our products for sleepover guests - ask for a discount code.
Insurance and responsibility ﷯ Arctic Moments is actively working to secure that the tour will be carried through in the safest way possible, but the we cannot secure every single step the individual participant will take. 
 It is therefore essential that each participant is covered by an insurance policy. Parents and other superiors who guarantee for children, have to make sure that everyone in their company is in adequate physical shape to participate in the chosen activity. Each participant is obliged to follow the guides instructions at all times.
Changes & Cancellations ﷯ We normally don´t cancel an activity due to weather conditions, but sometimes it is necessary, and we do take your safety and well being serious. If we do cancel a trip due to weather, broke down vehicles, illness etc; you will of course get a full refund. We cannot be held responsible for any other expense (for example flight tickets) you have had in connection with this tour. In case of cancellation, you will be notified as early as possible. Please regularly check your email or phone prior to the tour departure and especially if weather conditions are challenging. If you cancel 10 days before the tour's date you are entitled to a full refund, if 10 - 5 days before 50 % refund. You get no refund, if it is less than 5 days before. In order to get refund you must send us a written notice (to booking@arcticmoments.com). The cancellation fees are valid from the date we receive the written notice that you want to cancel your trip. Please let us know as soon as possible if you are unable to join the tour, if we find somebody to take your seats, we might be able to give you a partial refund. We cannot give refund because of low solar activity, meaning less chance to see the aurora. A trip can also be canceled if the minimum number of participants is not met. The minimum number of participants will be stated in the product descriptions - normally 2 full paying participants. Trips can be canceled on short notice due to above mentioned causes. We will do our best to get you on the same or equivalent trip as soon as possible. It is important that your contact information is correct and updated so that we can get a hold of you.
safety and Security ﷯ In order to take care of safety on the tours, both winter and summer, we have chosen the 1:8 model. That is, when the number of guests on each outdoor activity is more than 8, there will be at least two guides. On most of our activities we have an upper limit of 6 guests. All of our guides have a passion for outdoor life, with a wide experience in different outdoors activities. It is mandatory that they all have up to date knowledge on first aid and navigation, that they are updated on the elements in the product- and that they are able to handle various weather conditions. The guides will always bring the necessary security equipment along. 
 Furthermore, it Is the guides responsibility to see to that everyone in the group is sufficiently equipped and is in condition to participate on the adventure. If the guide, for some reason, should deem someone unfit to participate (due to alcohol, appropriate clothing, illness, health etc.), the guide is responsible to deny this person participation. In such cases there is no refund, but we will work with you to find a suitable solution.
We do not take responsibility for your private equipment ﷯ We can not take responsibility for your personal equipment, eg. camera, jackets, mittens, bags etc. Make sure this is covered through your travelers insurance. Make sure you keep your equipment dry, on your body or in the backpack. Cameras tend not to like being brought in and out of different temperature environments during the winter. Clothing and sitting mats can blow away if you leave it on the ground, therefore it makes sense to keep it in your pockets or your backpack if not in use. Also - we do light bonfires all the time. Sometimes sparks can burn small holes in jackets and pants. Consider this a free memory from the arctic wilderness, or bring a jacket that is brought for this purpose.
How to dress/CLOTHING ﷯ The climate in the Tromsø area are normally not that harsh, but the weather can change pretty fast. Dress in layers, eg. wool on the body, a middle layer (wool sweater, thin jacket, thin down jacket etc.), and as an outer layer you should at least always bring with you a thin water and windproof jacket. Windproof pants are recommended, as well as shoes that are made for walking on potentially wet and uneven grounds. During the winter mittens and a cap is mandatory to bring along. Wool will stay warm even when wet, and is a natural and sustainable product that we recommend. If you need any further information, contact us. At Arctic Moments we do not have any clothes for rent or loan at the moment.
THE NORTHERN LIGHTS ﷯ The Northern lights/aurora brings thousand of guests to Tromsø each year. As one of the best places in the world to see this spectacle we are fortunate to have both an international size airport, an ice free harbor during the winter, and a lot of roads. Right now we can´t seem to have enough places for the guests to sleep - even though most don´t :-) The northern lights originate in a complicated interplay between the so-called solar wind and the earth`s magnetic field, processes that we still know little about. A number of solar wind particles are trapped in the earth`s magnetic field and, together with particles which originate in the earth`s atmosphere, end up in the tail on the magnetic field on the night side. The spectral lines reflect which gases are found up in the atmosphere - oxygen and nitrogen. Since the northern lights happen far above cloud cover, and is dependent on solar activity it is difficult to predict when and where it will appear. During the winter time we normally get to see auroras every other day on average, but climate change is making the arctic climate both more wet and milder - eg. more clouds. Mobile phone apps like "AuroraNow" and "Aurora Fcst" can be helpful tools when you know how to use them. Just don´t take the Kp index to serious when you are visiting Tromsø as we are straight under the oval, and only need a Kp of between 1-2 to have nice lights. Read more about the northern lights at http://geo.phys.uit.no/articl/theaurora.html
THE midnight sun ﷯ The midnight sun appears above the arctic circle between May and August. Light 24/7 can be both beautiful and a hassle when trying to sleep. You will experience a lot of people out all night fishing, hiking and photographing. Staying outdoors on these light summer nights when sitting by a bonfire is as close to meditation as you can get.
Weather and climate ﷯ The climate in the Tromsø area are normally not that harsh, but the weather can change rather fast. Dress in layers, eg. wool on the body, a middle layer (wool sweater, thin jacket, thin down jacket etc.), and as an outer layer you should at least always bring with you a water and windproof jacket. Windproof pants are recommended, as well as shoos that are made for walking in potentially wet and uneven grounds. During the winter mittens and a cap is mandatory to bring along. Wool will stay warm even when wet, and is a natural and sustainable product that we recommend. If you need any further information, contact us.
HOW TO TAKE PICTURES OF THE NORTHERN LIGHTS ﷯ Photographing the aurora is not that difficult, but there are a couple of thinks to consider - and there are some different opinions on how to do it. It also helps to practice before you head out, everything is a bit more difficult in minus degrees and darkness. First of all you need a tripod, or somewhere to place your camera to make it stand still (snow, car, rock etc.). You will be doing long exposures and the camera needs to be in one place. You also need a camera with the possibility to do manual mode (M), this is where you can change all the three variables on the camera - ISO, aperture and shutter speed. My starter settings are usually 5sek. (5") exposure, ISO 800 and aperture to the lowest number - somewhere between 1,4 - 5 depending on your lens. These variables need to be changes as the northern lights change, but usually I am never over 10", or ISO 2000. Going further will either give you star streaks and/or noise. This is of course also dependent on your camera, where smaller the sensor, the more the settings need to be pushed. A wide lens (e.g. 12-18mm) is nice as it captures the landscape and the sky, and you can go on longer shutter speeds without getting "long" stars. Last it is important to be careful with the focus, and this is probably where most pictures are ruined. Find a light somewhere (a house, the moon, the guides headlight), focus in auto (AF) and than turn your focus to manual (MF). Now you should be set, be sure to ask the guide for more tips. You could also read a more thorough article on arcticmoments.wordpress.com
Where to stay ﷯ During wintertime hotels in Tromsø are normally full, or quite expensive. We do have a very nice camping - Tromsø Camping, and about 500 Airbnb apartments. If you have time and the possibility to rent a car it is possible to drive to for example Senja and Sommarøy where the pressure is a bit lower - Sommarøy is a nice 1 hour drive from Tromsø, and Senja about 3 hours. Feeling on the wild side? Bring a tent and live outdoors. The Allemannsrett in Norway gives you permission to camp almost everywhere. At Arctic Moments we also have a cosy basement apartment for rent. There is a 15% discount on our products for sleepover guests - ask for a discount code.

Insurance and responsibility ﷯ Arctic Moments is actively working to secure that the tour will be carried through in the safest way possible, but the we cannot secure every single step the individual participant will take. 
 It is therefore essential that each participant is covered by an insurance policy. Parents and other superiors who guarantee for children, have to make sure that everyone in their company is in adequate physical shape to participate in the chosen activity. Each participant is obliged to follow the guides instructions at all times.
Changes & Cancellations ﷯ We normally don´t cancel an activity due to weather conditions, but sometimes it is necessary, and we do take your safety and well being serious. If we do cancel a trip due to weather, broke down vehicles, illness etc; you will of course get a full refund. We cannot be held responsible for any other expense (for example flight tickets) you have had in connection with this tour. In case of cancellation, you will be notified as early as possible. Please regularly check your email or phone prior to the tour departure and especially if weather conditions are challenging. If you cancel 10 days before the tour's date you are entitled to a full refund, if 10 - 5 days before 50 % refund. You get no refund, if it is less than 5 days before. In order to get refund you must send us a written notice (to booking@arcticmoments.com). The cancellation fees are valid from the date we receive the written notice that you want to cancel your trip. Please let us know as soon as possible if you are unable to join the tour, if we find somebody to take your seats, we might be able to give you a partial refund. We cannot give refund because of low solar activity, meaning less chance to see the aurora. A trip can also be canceled if the minimum number of participants is not met. The minimum number of participants will be stated in the product descriptions - normally 2 full paying participants. Trips can be canceled on short notice due to above mentioned causes. We will do our best to get you on the same or equivalent trip as soon as possible. It is important that your contact information is correct and updated so that we can get a hold of you.
safety and Security ﷯ In order to take care of safety on the tours, both winter and summer, we have chosen the 1:8 model. That is, when the number of guests on each outdoor activity is more than 8, there will be at least two guides. On most of our activities we have an upper limit of 6 guests. All of our guides have a passion for outdoor life, with a wide experience in different outdoors activities. It is mandatory that they all have up to date knowledge on first aid and navigation, that they are updated on the elements in the product- and that they are able to handle various weather conditions. The guides will always bring the necessary security equipment along. 
 Furthermore, it Is the guides responsibility to see to that everyone in the group is sufficiently equipped and is in condition to participate on the adventure. If the guide, for some reason, should deem someone unfit to participate (due to alcohol, appropriate clothing, illness, health etc.), the guide is responsible to deny this person participation. In such cases there is no refund, but we will work with you to find a suitable solution.
We do not take responsibility for your private equipment ﷯ We can not take responsibility for your personal equipment, eg. camera, jackets, mittens, bags etc. Make sure this is covered through your travelers insurance. Make sure you keep your equipment dry, on your body or in the backpack. Cameras tend not to like being brought in and out of different temperature environments during the winter. Clothing and sitting mats can blow away if you leave it on the ground, therefore it makes sense to keep it in your pockets or your backpack if not in use. Also - we do light bonfires all the time. Sometimes sparks can burn small holes in jackets and pants. Consider this a free memory from the arctic wilderness, or bring a jacket that is brought for this purpose.
How to dress/CLOTHING ﷯ The climate in the Tromsø area are normally not that harsh, but the weather can change pretty fast. Dress in layers, eg. wool on the body, a middle layer (wool sweater, thin jacket, thin down jacket etc.), and as an outer layer you should at least always bring with you a thin water and windproof jacket. Windproof pants are recommended, as well as shoes that are made for walking on potentially wet and uneven grounds. During the winter mittens and a cap is mandatory to bring along. Wool will stay warm even when wet, and is a natural and sustainable product that we recommend. If you need any further information, contact us. At Arctic Moments we do not have any clothes for rent or loan at the moment.
THE NORTHERN LIGHTS ﷯ The Northern lights/aurora brings thousand of guests to Tromsø each year. As one of the best places in the world to see this spectacle we are fortunate to have both an international size airport, an ice free harbor during the winter, and a lot of roads. Right now we can´t seem to have enough places for the guests to sleep - even though most don´t :-) The northern lights originate in a complicated interplay between the so-called solar wind and the earth`s magnetic field, processes that we still know little about. A number of solar wind particles are trapped in the earth`s magnetic field and, together with particles which originate in the earth`s atmosphere, end up in the tail on the magnetic field on the night side. The spectral lines reflect which gases are found up in the atmosphere - oxygen and nitrogen. Since the northern lights happen far above cloud cover, and is dependent on solar activity it is difficult to predict when and where it will appear. During the winter time we normally get to see auroras every other day on average, but climate change is making the arctic climate both more wet and milder - eg. more clouds. Mobile phone apps like "AuroraNow" and "Aurora Fcst" can be helpful tools when you know how to use them. Just don´t take the Kp index to serious when you are visiting Tromsø as we are straight under the oval, and only need a Kp of between 1-2 to have nice lights. Read more about the northern lights at http://geo.phys.uit.no/articl/theaurora.html
THE midnight sun ﷯ The midnight sun appears above the arctic circle between May and August. Light 24/7 can be both beautiful and a hassle when trying to sleep. You will experience a lot of people out all night fishing, hiking and photographing. Staying outdoors on these light summer nights when sitting by a bonfire is as close to meditation as you can get.
Weather and climate ﷯ The climate in the Tromsø area are normally not that harsh, but the weather can change rather fast. Dress in layers, eg. wool on the body, a middle layer (wool sweater, thin jacket, thin down jacket etc.), and as an outer layer you should at least always bring with you a water and windproof jacket. Windproof pants are recommended, as well as shoos that are made for walking in potentially wet and uneven grounds. During the winter mittens and a cap is mandatory to bring along. Wool will stay warm even when wet, and is a natural and sustainable product that we recommend. If you need any further information, contact us.
HOW TO TAKE PICTURES OF THE NORTHERN LIGHTS ﷯ Photographing the aurora is not that difficult, but there are a couple of thinks to consider - and there are some different opinions on how to do it. It also helps to practice before you head out, everything is a bit more difficult in minus degrees and darkness. First of all you need a tripod, or somewhere to place your camera to make it stand still (snow, car, rock etc.). You will be doing long exposures and the camera needs to be in one place. You also need a camera with the possibility to do manual mode (M), this is where you can change all the three variables on the camera - ISO, aperture and shutter speed. My starter settings are usually 5sek. (5") exposure, ISO 800 and aperture to the lowest number - somewhere between 1,4 - 5 depending on your lens. These variables need to be changes as the northern lights change, but usually I am never over 10", or ISO 2000. Going further will either give you star streaks and/or noise. This is of course also dependent on your camera, where smaller the sensor, the more the settings need to be pushed. A wide lens (e.g. 12-18mm) is nice as it captures the landscape and the sky, and you can go on longer shutter speeds without getting "long" stars. Last it is important to be careful with the focus, and this is probably where most pictures are ruined. Find a light somewhere (a house, the moon, the guides headlight), focus in auto (AF) and than turn your focus to manual (MF). Now you should be set, be sure to ask the guide for more tips. You could also read a more thorough article on arcticmoments.wordpress.com
Where to stay ﷯ During wintertime hotels in Tromsø are normally full, or quite expensive. We do have a very nice camping - Tromsø Camping, and about 500 Airbnb apartments. If you have time and the possibility to rent a car it is possible to drive to for example Senja and Sommarøy where the pressure is a bit lower - Sommarøy is a nice 1 hour drive from Tromsø, and Senja about 3 hours. Feeling on the wild side? Bring a tent and live outdoors. The Allemannsrett in Norway gives you permission to camp almost everywhere. At Arctic Moments we also have a cosy basement apartment for rent. There is a 15% discount on our products for sleepover guests - ask for a discount code.